TERMS OF USE

Last updated: March 21, 2025

INTRODUCTION
THE SERVICES
INTELLECTUAL PROPERTY RIGHTS
USER REPRESENTATIONS AND WARRANTIES
PURCHASES AND PAYMENT
SUBSCRIPTIONS
REVIEW GUIDELINES
SERVICE MANAGEMENT
PRIVACY POLICY
TERMINATION - SUSPENSION
APPLICABLE LAW - JURISDICTION
CORRECTIONS
DISCLAIMER
DATA RETENTION
ELECTRONIC COMMUNICATIONS
MISCELLANEOUS
CONTACT

1. INTRODUCTION

The Private Capital Company with the name "DECODE GR Private Capital Company" with the distinctive title "DECODE GR" (Tax number: 802564325, D.O.Y. KEFODE ATTICA, No. G.E.M.H.: 178685401000) based in Maroussi, on L. Kifisias 99, hereinafter referred to as "DECODE GR" or "Company", created and manages this website dikaio.ai ("Website"), as well as any other related products and services that refer to or are linked to it (hereinafter collectively, the "Services").

The Website functions as a legal assistant based exclusively on artificial intelligence (AI) and provides information and guidance of a legal nature. The responses are automatically generated by AI algorithms, without human intervention or supervision. The information provided through the system does not constitute legal advice, has no legal force, and does not substitute for the services of a specialized legal professional. The user is obliged to verify any information before using it and acknowledges that the use of the service is at their own risk.

The use of the Website is governed by these general Terms, which users are requested to read carefully, as the use of the Website implies their unconditional acceptance. Any websites or services of the Website are available to both legal entities and natural persons over the age of 18, who can enter into legally binding agreements within the framework of applicable legislation. The Company is not responsible if, despite the above, minors voluntarily visit websites or use services that may be considered inappropriate for them.

The Company is entitled to modify, supplement, delete or update these Terms at any time without notice, by updating this text with any modification or addition. To the extent that the use of any service of the Website is regulated by separate Terms of Use, the latter are considered as a whole with these Terms, but prevail over them where they otherwise regulate a corresponding matter.

2. THE SERVICES

Information provided while using the Services is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation. Accordingly, users who choose to access the Services do so on their own initiative and are solely responsible for compliance with local laws and regulations, if applicable.

3. INTELLECTUAL PROPERTY RIGHTS

The entire content of the website is the subject of intellectual property and is governed by national, European and international provisions on Intellectual Property. Therefore, any copying, distribution, transfer, modification, resale, creation of derivative work or misleading the public about the actual provider of the content and services of this Website is expressly prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content and/or services in any manner or medium for commercial or other purposes is permitted only with the prior written permission of the Company or any other copyright holder. Exceptionally, individual parts of the website content may be saved or copied to a simple personal computer, strictly for personal use without the intention of commercial exploitation. In the case of saving or copying content from the website, it should be mentioned as the source of origin and in no case will the above action imply the granting of intellectual property rights. Certain elements contained in the website and originating from other entities are the intellectual property of the originating entities.

Use of the Services by the User

Subject to compliance with these Terms, the Company grants the user permission to:

access to the Services, and
downloading or printing a copy of any portion of the Content to which you have lawfully obtained access, solely for personal, non- commercial use or internal business purposes. Except as otherwise provided in this section or in these Terms, no part of the Services, Content or

Trademarks may not be copied, reproduced, aggregated, republished, uploaded, published, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed or exploited for commercial purposes without the prior written permission of the Company. If the user wishes to make use of the Services, the Content or the Marks beyond those mentioned above, he can direct his request to the address info@dikaio.ai. If permission is granted to publish, reproduce or publicly display any part of the Services or the Content, the user is required to acknowledge the Company as the owner or licensor and to keep any copyright or ownership notices prominent. The Company reserves all rights not expressly granted to the user in the Services, Content and Marks. Any violation of intellectual property rights constitutes a material violation of the Company's Terms and will result in immediate termination of the right to use the Services.

Submissions and User Contributions

The Company encourages users to read this section carefully before using the Services, to understand: (a) the rights they grant to the Company and (b) their obligations when submitting or posting any content through the Services.

Submissions: By sending questions, comments, suggestions, ideas, feedback or other information to the Company regarding the Services (“Submissions”), users retain ownership of their intellectual property rights. However, they grant the Company a non-exclusive, worldwide, irrevocable, perpetual and royalty-free license to use the Submissions for the purposes of improving the Services, analyzing and training artificial intelligence systems. The Company is not required to recognize the user or pay compensation for the use of the Submissions and does not acquire exclusive rights in them. Users agree that the Company may develop features or products that may resemble their Submissions, without incurring any legal obligation to them.

Contributions: The Services may allow users to participate in various interactive features, such as chats, blogs, forums, where they may post or transmit content (text, audio, video, photos, reviews, etc.), hereinafter referred to as “Contributions”. Any Submission that is publicly posted is also considered a Contribution.

Users acknowledge that their Contributions are visible and accessible to other users of the Services, as long as they are posted in publicly available areas. The Company is not responsible for any disclosure of personal or sensitive data through Contributions.

Grant of Rights: By posting Contributions, users grant the Company a non-exclusive, worldwide, perpetual and royalty-free license to use, copy, reproduce, distribute, publish, transmit, store, display, reformat and exploit the Contributions, including their name, voice and image, for any commercial, promotional or other purpose, and to sublicense such rights. This license includes the use of the user's name and logo or company name, as applicable.

User Responsibilities: By sending Submissions and/or posting Contributions, users represent that:

Will not post illegal, defamatory, abusive or misleading content.
They waive any moral rights in their Submissions and/or Contributions.
Ensure that their Submissions and Contributions are original or that they have all necessary rights and permissions to submit them. They confirm that their Submissions and Contributions do not contain confidential information. Users assume full responsibility for their Submissions and Contributions and agree to indemnify the Company for any damages resulting from infringement of intellectual property rights or related law. Management of Content by the Company: The Company reserves the right to remove or edit Contributions at any time, without notice, if it deems, in its sole discretion, that they violate the Terms. If such actions are taken, the Company reserves the right to suspend or deactivate the user's account or report the incident to the relevant authorities.

4. USER REPRESENTATIONS AND WARRANTIES

The Company informs users that, by using the Services, they represent and warrant the following:

They have the legal capacity and agree to comply with these Terms.
They are not minors.
They will not access the Services through automated or non-human means, such as bots.
They will not use the Services for any illegal or unauthorized purpose.
Their use of the Services will not violate any applicable law or regulation.

In the event that users provide information that is untrue, inaccurate, out-of-date or incomplete, the Company reserves the right to suspend or terminate their account, as well as to refuse any current or future use of the Services (or any part thereof).

5. PURCHASES AND PAYMENT

Payment Methods

To facilitate transactions, the company accepts payments through the following methods:

Debit & Credit Cards (Visa, Mastercard)
Payment Processing via Stripe.

All payments are made exclusively in Euros (€) and users are advised that final prices may be subject to taxes or other charges, in accordance with applicable law.

Transaction Processing via Stripe

Your payments are processed by Stripe, a secure and internationally recognized third-party payment provider. This means that the company does not store or manage your card details. All payment data is managed exclusively by Stripe, in accordance with the highest security standards (PCI-DSS compliance). Stripe may impose additional terms of use or refund policies, users are automatically charged by using its services. More information can be found on the Stripe website. The company is not responsible for any delays, payment rejections or additional charges that may arise from the use of Stripe.

User obligations for payments

The parties agree to provide accurate, complete and up-to-date information during the payment process, including billing & account information, a valid payment method and a valid email address for notifications regarding their subscription and transactions.

In the event of a change in payment information (e.g., card expiration), users must be informed through their account, in order to exclude payment failures or interruption of access to the services.

Authorization to Charge & Billing

By placing an order, users authorize the company to charge the selected payment method for the corresponding amount, including possible taxes or additional fees imposed by the authorities. The company reserves the right to correct any billing errors, even after a transaction is completed, if inaccuracies or erroneous charges are discovered.

Right to Decline Transactions

The company reserves the right to decline a transaction or cancel an order at its sole discretion, if there is suspicion of fraud or unauthorized card use, if the user does not provide valid or complete payment information, and if the transaction violates the Terms of Use or applicable law. The company may also impose purchase restrictions on specific accounts, payment methods, or billing/shipping addresses if it believes there is abuse or suspicious activity.

Order Cancellation or Change

The company is not obligated to accept requests for cancellation or modification of transactions after they have been completed. However, if you encounter a problem with a payment, you can contact our customers at support@dikaio.ai to evaluate your request.

6. SUBSCRIPTIONS

Pricing and renewal

Your subscription will automatically renew unless canceled by you. By signing up, you consent to being billed on a recurring basis for your subscription, without requiring your prior approval for each recurring charge, until you cancel the applicable order. The duration of the billing cycle will depend on the type of subscription plan you select when you sign up for the Services.

Subscription Upgrades

If you wish to upgrade your subscription to a higher tier before the end of your current billing cycle, you will be asked to pay the cost difference for the remainder of the subscription period.

The charge is calculated proportionally based on the days remaining in the current billing cycle.
The new plan takes effect immediately after payment is completed.
On the next scheduled renewal date, you will be charged the normal rate for the new plan.
Example: If you've subscribed to the 'PRO' plan with a monthly subscription of €19.90 + VAT and on the 15th day you decide to upgrade to the 'PRO+' plan for €39.90 + VAT, you will pay the difference only for the remaining 15 days of the month.

Subscription Downgrades

If you wish to downgrade your subscription to a lower tier, the change will take effect after the end of the current paid period.

You can select your new subscription at any time, but the change will occur with the next billing.
No refund or proportional cost reduction is provided for the remainder of the current subscription.
Once the change is completed, you will be charged the reduced amount on the new scheduled renewal date.
Example: If you've subscribed to the 'PRO+' plan with a monthly subscription of €39.90 + VAT and on the 6th month decide to downgrade to the 'PRO' plan for €19.90 + VAT, the change will happen with the next monthly renewal, not immediately.

Cancellation

Your subscription can be canceled at any time by logging into your account. The cancellation will take effect at the end of it current paid period.

Fee Changes

The Company reserves the right to modify the subscription fees. Any price modification will be communicated to users in accordance with applicable law.

Refund Policy

Subscription payments are non-refundable. Once a payment is made, no refunds, transaction cancellations, or pro-rata refunds for the remaining term of the subscription will be provided.

In the event that the company permanently discontinues its services, a pro-rata refund may be provided for the remaining term of the subscription, depending on the remaining term of the subscription.

Your payments are processed through Stripe, a secure third-party payment provider. Stripe may impose its own terms of use and refund policies, which you can review on its official website. Our company is not responsible for delays, payment rejections, or other issues related to the processing of transactions through Stripe.

7. REVIEW GUIDELINES

The Company may provide specific points on the Services for posting reviews or ratings. By submitting a review, the user agrees to comply with the following criteria:

Criticism should be based on personal experience in line with the evaluation.
Reviews must not contain offensive language, profanity, abusive, racist or offensive comments.
Reviews must not contain references that discriminate on the basis of religion, race, gender, national origin, age, marital status, sexual orientation or disability.
Reviews must not include references to illegal activities.
Linking to competitors is not allowed when posting negative reviews.
No conclusions should be made about the legality of the conduct.
Reviews must not be false or misleading.
It is not allowed to run a campaign to encourage others to post reviews, whether positive or negative. The Company reserves the right, at its sole discretion, to accept, reject or remove reviews. Reviews are not endorsed by the Company and do not necessarily represent the views of the Company or its affiliates or partners. The Company assumes no responsibility for any claims, liabilities or damages that may arise from them.

The Company reserves the right, in its sole discretion, to accept, reject or remove reviews. Reviews do not constitute an endorsement by the Company and do not necessarily represent the views of the Company or its affiliates or partners. The Company assumes no responsibility for any claims, liabilities or damages that may arise from them.

By posting a review, the user grants the Company a perpetual, non-exclusive, worldwide, transferable and sublicensable right and license to reproduce, modify, translate, transmit in any medium, display, perform and distribute all content related to the review.

8. SERVICE MANAGEMENT

The Company reserves the right, without obligation, to:

monitor the Services for any violations of the Terms;
take appropriate legal action against anyone who violates the law or these Terms, at its discretion, including, without limitation, reporting the user to the appropriate authorities.
restricts access to, reduces the availability of or disables, to the maximum extent technologically possible, any content or part thereof, at its discretion and without limitation.
remove or disable, at its discretion, without limitation, notice or liability, files and content that are excessively bulky or burden its systems and
manages the Services in a way that protects its rights and property and ensures the proper functioning of the Services.

9. PRIVACY POLICY

The Company takes data privacy and security seriously. For more information, please refer to our Privacy Policy at: https://www.dikaio.ai/privacy-policy. By using the Services, the user accepts and is bound by our Privacy Policy, which is incorporated into these Terms.

The Services are hosted in Greece. If the user accesses the Services from other areas of the world where the laws or regulations regarding the collection, use or disclosure of personal data differ from the applicable laws of Greece, then by continuing to use the Services, the user accepts the transfer of his data to Greece and expressly consents to the transfer and processing of such data within the Greek territory.

10. TERMINATION - SUSPENSION

The Terms hereof shall remain in full force and effect as long as you use the Services. The Company reserves the right, in its sole discretion, at any time and for any reason, to terminate or suspend your use of the Website, its Content and/or Information. You further agree that the Company shall not be liable to you or any third party for any such actions.

Upon such suspension or termination of use, you agree to: (a) immediately cease use of the Website and Services and (b) destroy any copy of the Content you have created.

If the Company terminates or suspends your account, you may not create a new account under the same or a different name, whether a pseudonym or a third party name, even if you are acting on behalf of another person. The Company also reserves the right to take legal action, including civil, criminal and insurance prosecutions, as the above action will constitute an act of unlawful entry.

11. APPLICABLE LAW - JURISDICTION

These Terms and any amendments thereof are governed by the provisions of Greek/International Law. In the event that any provision is found to be contrary to the law, it automatically ceases to be valid, without in any way affecting the validity of the other terms. For any dispute that may arise from this competent authority, the substantive courts of Athens are designated.

12. CORRECTIONS

There may be information that contains typographical errors, inaccuracies or omissions, including descriptions, prices, availability and more. The Company reserves the right to correct any errors, inaccuracies or omissions as well as to change or update the respective information at any time, without prior notice.

13. DISCLAIMER

The Company makes every effort to ensure that the services provided, the information displayed on the website, and its content as a whole are accurate, clear, valid, up-to-date, and complete. However, the use of the services is carried out at the users' exclusive responsibility, and the company does not guarantee uninterrupted or error-free operation of the platform.

The company is not liable, directly or indirectly, for any damage or loss that may arise from:

Any errors, inaccuracies, or omissions in the website content or in the information provided through the services.
Interruption, malfunction, or unavailability of services due to technical problems, force majeure, scheduled or emergency maintenance, or any other reason.
Malicious software, cyber-attacks, or unauthorized access by third parties, despite reasonable security measures taken by the company.
Loss of data or breach of their integrity, whether due to technical failure, human error, or failure of third-party cloud service and payment providers.
Any decision or action by users based on the information or functions of the platform. The company provides information of a legal nature but does not replace the advice and support of a specialized professional.
Payment errors or interruptions arising from the use of third-party payment providers, such as Stripe. The company does not control or directly process transactions and is not responsible for delays, payment rejections, or additional charges that Stripe may impose.
Products or services advertised or offered by third parties through the Services, linked websites, or advertisements.

If you do not agree with any term of the limitation of liability, your only available means of compensation is to discontinue using the services of the dikaio.ai platform.

14. DATA RETENTION

Unless otherwise required by law, the Company will not retain your personally identifiable information for longer than necessary to fulfill the purposes for which it is collected. When the user deletes their personal account, their personal data is also deleted or anonymized, unless the Company is required to keep it for legal purposes. It should be noted, however, that we may retain user data after closing their account if it is reasonably necessary to comply with our legal obligations, resolve disputes, prevent fraud and abuse, or enforce our Terms.

15. ELECTRONIC COMMUNICATIONS

Visiting the Services, sending emails, and filling out online forms constitute forms of electronic communication. The user consents to receiving electronic communications from the Company and agrees that all notices, updates, and any kind of information provided via email or the Services meet the required conditions. The user agrees to the use of electronic signatures, contracts, orders, and other records, as well as the electronic delivery of notices, policies, and records.

The user hereby waives any right or requirement provided by laws, ordinances, or regulations in any jurisdiction that require an original signature, delivery or retention of non-electronic records, or the use of physical means for payments and credit granting, beyond electronic means.

16. MISCELLANEOUS

These Terms and any policies or operating rules published by the Company on or in connection with the Services constitute the entire agreement and understanding between the Company and you. Failure to enforce any right or provision thereof shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permitted by law. The Company may assign any or all of its rights and obligations to others at any time. In addition, it shall not be liable for any loss, damage, delay or failure to act caused by any cause beyond its reasonable control. If any provision or part of a provision of these Terms is held to be unlawful, void or unenforceable, that provision or part of the provision shall be deemed severable from the rest of the Terms and shall not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between the Company and you as a result of these Terms or your use of the Services. You hereby waive any right you may have based on the electronic form of the Terms and the lack of signature by the parties hereto to enforce them.

17. CONTACT

If you find any problem with the content of the website, please contact the Company at email: info@dikaio.ai.